Auto Shipping Tips For Smooth Shipping

Choosing an Auto Shipping Company

  1. Take time to do research. You want to check review sites, not just reviews left on the shippers own websites. It’s really easy to make up a name and testimonial. Third party sites like Google, Yelp, Facebook and the BBB are great examples. Carefully read bad reviews too. The reaction by the shipper means quite a bit.
  2. Afterwards you will have compiled a small list of reputable shippers. Now it’s time to ask them how about insurance, if they guarantee the rate, and how they handle issues such as damage.
  3. Finally, it’s time to get quotes. Be careful with rates that are too good to be true. Some may not include insurance or door to door delivery.
  4. Pick the type of shipping you’d like to use.  Learn How to Choose the Correct Auto Shipping Type

Vehicle Inspections Before and After Auto Shipment Occurs

There’s a document called the BOL. This is the bill of lading. This form is one of the most important steps of the whole process. The driver will walk around the vehicle and take note of any existing damage already on the vehicle. After the arrival of the vehicle, the driver will reinspect the vehicle. The driver is most interested in the pickup inspection to not be liable for anything already there, and you will be most interested in the delivery inspection to make sure nothing new comes up.

When the carrier arrives to pick up your vehicle:

  • Ensure the exterior of your vehicle is clean
    This will help the carrier properly complete an accurate inspection report (BOL) of the exterior condition before loading it for transport.
  • As the driver does the inspection, take some time walk around the vehicle with them. You can note any scratches, dings, dents, and scuffs is present.
    As mentioned, this is vital and will allow you to compare your inspection to the carrier’s condition report.  You may take pictures as well, however the only valid claim can be done on the BOL.  Pictures, eye witness accounts, even video will not do much as they will not be accepted by the carrier’s insurance as proof of damage. Be sure to use the BOL as it is the only official document allowed.

When the carrier delivers:

  • Make sure to have your inspection sheet from pick up readily available when the carrier arrives. Perform a walk around inspection of your vehicle again, using your initial inspection as a guide.
  • In the unlikely event that there is damage to your vehicle, not noted on your original inspection, make a note on the delivery inspection form before signing. Be as specific and detailed as possible when it comes to the area and type of damage. Providing as much detail as possible will make the paperwork more accurate when filing a claim with the carrier and/or their insurance company.
  • Contact our Resolution Specialist who will assist you with the process of filing and resolving this claim with the carrier and their insurance provider. During business hours use extension 102 and after hours use extension 103.

Vehicle Preparation Prior to Auto Transport

  • PlPASe keep fuel tank level at a half a tank or below. If shipping overseas fuel level must be at a quarter of a tank or less.
  • Remove all personal items from the interior of your vehicle, including toll-way transponders. Leaving a toll-way transponder in the vehicle may cause you to incur tolls along the way!
  • Make sure tires are inflated, batteries are charged and that there are no oil leaks.
  • Ensure all fluids are filled to manufacturers recommended level and antifreeze temperature rating is appropriate for cold climates.
    • Even if your auto relocation is to a warm climate, the route of the shipment may take your vehicle through a colder region.
  • Disarm or disable any alarms, even factory installed alarms. Consult your owner’s manual or dealership’s service department for proper method of disabling your alarm.
  • Secure or remove any loose or specialty items such as ground effects or spoilers. If your vehicle has very low spoilers, enclosed car transport may be the best option, as this type of carrier is capable of loading lower clearance vehicles.
  • Ensure retractable antennas are lowered. If the antenna is detachable, remove it and place in trunk or rear seat of vehicle.
  • When shipping a convertible, ensure the top is up and secured properly. If the top is not in good working condition or has tears or loose threads, shipping your vehicle in an enclosed car transport is probably the best option. On an open transport, a leaky or loose top may damage your vehicle or possibly others.

International and Overseas Vehicle Transport Tips

  • Shipping a car overseas can have additional vehicle requirements. Some examples are: no cracked or broken windows, less than a quarter tank of gas and the emergency brake must be operational. If you are shipping overseas please read the vehicle requirement documents carefully, as the will refuse nonconforming vehicles.
  • Overseas shipments will also require the title and registration be made available for the customs process.
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